FAQs
Frequently asked
questions.
Everything you need to know before choosing your Battlix saber — from shipping and soundboards to dueling, returns, and support.
From our workshop
to your door.
How long does shipping take?
Orders typically require 8–15 business days for processing before shipment. Delivery times vary depending on the shipping method selected at checkout and the destination country.
Do you ship internationally?
Yes. Battlix ships to customers worldwide. Shipping options and costs are displayed during checkout before payment is completed.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this tracking information to monitor your shipment until delivery.
Choose the core
behind the blade.
What is the difference between Baselit, Xenopixel, and Proffie?
Baselit is the most affordable and durable option, making it ideal for beginners and heavy dueling.
Xenopixel offers advanced blade effects, multiple sound fonts, and customizable colors, making it the most popular choice for collectors and enthusiasts.
Proffie is the most advanced soundboard available, offering nearly unlimited customization and premium blade effects.
Can I change the blade color?
Yes. Xenopixel and Proffie lightsabers support multiple blade colors and effects, allowing you to switch between different styles and configurations.
Can I add custom sound fonts?
Yes. Xenopixel and Proffie soundboards support additional sound fonts. Proffie offers the highest level of customization and flexibility.
Do your lightsabers make realistic sounds?
Yes. Battlix lightsabers feature realistic ignition, hum, swing, clash, lockup, and blaster effects depending on the soundboard configuration.
Made to display.
Ready to swing.
Are Battlix lightsabers suitable for dueling?
Yes. Many Battlix lightsabers are built with combat-ready aluminum hilts and durable polycarbonate blades designed to withstand regular dueling and training.
Are the batteries rechargeable?
Yes. Battlix lightsabers include rechargeable lithium-ion batteries and charging accessories where applicable.
What is included with my lightsaber?
Most Battlix lightsabers include:
- Lightsaber hilt
- Polycarbonate blade
- Rechargeable battery
- Charging cable
- Blade retention screws
- Tool kit, if applicable
- User instructions
Package contents may vary depending on the model selected.
Which lightsaber is best for beginners?
For first-time buyers, we typically recommend Baselit for maximum durability and value, or Xenopixel for those wanting a more immersive and cinematic experience.
If something goes wrong,
we help make it right.
What if my lightsaber arrives damaged?
If your order arrives damaged or defective, contact our support team as soon as possible at contact@battlix.com. Include your order number and photos of the issue so we can assist you quickly.
Do you offer returns and exchanges?
Yes. We offer a 30-day return and exchange policy for eligible unused items. Please review our Return & Exchange Policy page for complete details.
How can I contact Battlix?
If you have any questions before or after your purchase, our support team is here to help.
The saber is only the beginning.
Support stays with it.
We aim to respond to inquiries within 24 business hours.